Contact Us
Our Customer Care team is always here to help — whether it's a question about sizing, an order on its way, or an exchange.
Message us on WhatsApp
The quickest way to reach a real person.
Customer Care
- Phone / WhatsApp
- +94 76 6278478
Writing about an order?
Including these details in your first message means we can help you straight away, without a second round of questions:
- Your order number
- The name of the item
- For an exchange — the original size and the size you'd like
- For a damaged or incorrect item — clear photographs of the issue
For damaged or incorrect items, please reach out within 48 hours of receiving your parcel. Exchange requests are accepted within 7 days of delivery — the full details are in our Exchange & Return Policy.
You might find it faster here
Most questions are already answered on these pages:
Thank you for choosing Kyla & Co. We're always happy to hear from you.
